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Your Questions, Answered
Do you offer same-day flower delivery in Doral and Miami?
Yes. Excellent Florists delivers the same day in Doral and Miami for orders placed before 1:00 p.m. Monday through Friday, and before 10:00 a.m. on Saturday, subject to the arrangements already in production. Our delivery window runs from 9:30 a.m. to 5:30 p.m. Orders placed after the cutoff are delivered the next business day. During major holidays we extend our hours.
What areas do you deliver to, and do you ship nationwide?
We deliver fresh flowers throughout Doral and Miami-Dade County from our shop at 3750 NW 87th Ave, Doral, FL 33178, covering ZIP codes 33178, 33172, 33166 and 33122 and the surrounding area. Our preserved roses, eternal rose boxes and glass domes ship nationwide across the United States, since they need no water and travel safely.
Where do your roses come from?
Our roses are grown on our own flower farms in Ecuador and flown directly to our workshop in Doral, Miami. Because we skip the intermediate distributor, our roses arrive fresher and with the long stems and large heads Ecuadorian roses are known for, including our 70 cm premium stems. That farm-to-vase control is also why we can guarantee consistent quality year-round.
How long do preserved roses last?
Preserved roses last between one and three years indoors without water, and often longer when kept away from sunlight and humidity. They are real Ecuadorian roses harvested at their peak and treated with a natural glycerin-based solution that keeps their petals soft, flexible and vivid. This is why they are also called eternal roses or forever roses.
Do preserved roses need water, and how do I care for them?
No. Preserved roses must never be watered or misted, because water damages the preservation treatment and stains the petals. Keep them indoors at room temperature, away from direct sunlight, heat and high humidity, and leave them in their box or glass dome. To remove dust, use a soft dry brush or a hairdryer on its coolest, lowest setting.
How long do fresh cut roses last?
Fresh roses typically last 7 to 10 days with proper care. Trim about one inch off the stems at a 45-degree angle before placing them in the vase, change the water every two days, keep the arrangement away from direct sun, heat and ripening fruit, and remove any leaves sitting below the waterline. Because our roses come straight from our Ecuadorian farms, they usually start their vase life fresher than supermarket flowers.
Can you deliver flowers to a hospital, funeral home or office in Miami?
Yes. We deliver to hospitals, funeral homes, hotels, offices and residential buildings across Doral and Miami. Please include the recipient's full name, the facility name, the room, unit or suite number, and a contact phone number. Keep in mind that intensive care units generally do not allow flowers, and some facilities restrict deliveries to patient rooms, so we recommend confirming the facility's policy before you order.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, Discover and Diners Club, as well as PayPal, Shop Pay, Apple Pay and Google Pay. All payments are processed securely through Shopify's encrypted checkout.
Can I cancel or change my order?
Cancellations must be requested at least 24 hours before the scheduled delivery date, directly with your sales agent. Once an arrangement has left our facility we cannot process returns on preserved roses, fresh flower arrangements, balloons, teddy bears or beverages, since these are perishable or custom-made items. To change a delivery address or date, call us at (786) 757-2426 as early as possible.
Do you handle weddings, events and floral design courses?
Yes, both. For weddings and events we work through Excellent Flowers Weddings, with custom proposals for ceremonies, quinceaneras, corporate events and private celebrations. We also run Excellent Academy, our floral design school in Miami, with courses in preserved roses, fresh flowers, tinted flowers, and weddings and events, taught in Spanish by international instructors.